We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications);  questions, comments, feedback, product reviews, recommendations, and personal profile.

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HOW DO WE COLLECT INFORMATION?

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When you contact us via our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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WHY DO WE COLLECT INFORMATION?

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We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

       To comply with any applicable laws and regulations.

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HOW DO WE COMMUNICATE WITH VISITORS?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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WHAT OTHER INFORMATION DO WE TRACK?

Our website collects the following:  Cookies and Google Analytics Data.

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Google Analytics collects the following data:

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• Page Information

  • URL – the URL of the page the user is viewing

• Title – the title of the page the user is viewing

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• Browser Information

  • Browser name – the browser the user is using

  • Viewport or Viewing pane – the size of the browser window

  • Screen resolution – the resolution of the user’s screen

  • Java enabled – whether or not the user has Java enabled

  • Flash version – what version of Flash the user is using

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• User Information

  • Location – this is derived from the IP address where the hit originated. The IP address itself is not available in GA as it is personally identifiable information (PII) which violates the terms of Google Analytics.

  • Language – derived from the language settings of the browser

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THE INFORMATION COLLECTED IS NEVER SHARED OUTSIDE OF OUR COMPANY.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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